Excellent service but after taking the car home I had noticed some damage to the front bumper and was required to bring it back in. The service department said they would order the part and replace it.
great customer service and car shopping experience. would purchase again from this dealership and recommend to others. was able to make a fair vehicle trade in and price for the new car.
Capitol Hyundai is a very different dealership. They are patient , listen, and give you exactly what you want in selecting the vehicle right for YOU!!!!
My family and I were promptly greeted Tommy Tran. We found out that the Ioniq EV we had come to see wasn't available yet, but Tommy asked us about what we were looking for (commuter car, carpool lane access) and told us about the Sonata Plug-in Hybrid, which hadn't even been on my radar. We got to test drive the car within minutes, and he let both me and my dad take turns. When I wanted more time to think and do research (because I hadn't even been considering hybrids), he wasn't pushy about us going home and coming back the next weekend. He sent emails/texts during the week to answer any questions I had (especially about the lease terms/accident coverage). When we came back the next weekend, he was ready to help us out, and we were able to come to an agreement quickly thanks to the No-Brainer Pricing. The only imperfect part of the experience was the long wait for the finance manager to pay for the lease and hammer out the terms of the lease. We were also surprised by the turn-in fee due at the end of the lease, which I didn't think I'd heard about before talking to the finance manager. But our actual experience with Sarn Saefong was excellent. He was very professional and good at explaining confusing parts of the contract. I didn't feel rushed at all; he walked through the different options as many times as I needed to choose things like a maintenance plan and wear/tear coverage. The car was very clean when we got to it after the finance meeting/paying the downpayment. We got to drive it off the lot right there. This was a great experience. I liked Tommy & Sarn, and I felt that I got a really good deal. After driving the Sonata Plug-in Hybrid for several weeks now, I don't regret the lease at all. It's a really great car. Thank you, Capitol Hyundai!
Best experience buying a new car I’ve ever been through. Financing process was smooth and he was very informative with alternate financing options that I qualified for.
I am so happy with my Hyundai - Azera and also thankful to dealers that helped me to get that lovely car. They were very nice and professional.
Was a very satisfied customer will definitely tell others about Hyundai and definitely purchase another car down the road and will definitely tell all my friends and family
I was very happy with my service of my 2012 Equus. I was not so Happy with the service appointment system of my 2015 Sonata Very difficult to get Oil changes. Service center did not appear large enough to service all the cars the dealer sells, I really enjoyed the performance of my Sonata. Great power, and handled better than the Equus. I was sad to learn that my service rep is no longer with the company. Thanks Wayne!! Steve Yee gives me straight forward information to allow me to make the decision to purchase the three cars I have leased from DGDG
Dale is wonderful and I was treated very respectfully at the dealership each of the 3 times I came in. However, I am very concerned about the car itself.
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