I was raised to always avoid taking my car to the dealer for service. But Capitol Hyundai has challenged that value in me. I can't imagine taking my car anywhere else. They are not only knowledgeable, but their always friendly and helpful. Sean has been my service advisor for the last two years and he has been amazing to work with. He presents honest options without pressure. No shady used car salesman feeling here. Even two years ago when I purchased the car, Ryan was amazing and easy to work with. No pressure and friendly sales.
Tray the service manager and Khaled the general manager got back to us on 8/29 and 8/30 with their sincerest apologies and had properly addressed our concerns. We hope they will continue to provide great services.
Great customer service. The Sales team was able to give me the deal that I wanted and also after the purchase walked me through all the new features of the car patiently answering all the questions. Very Impressed with Andrew B and the entire staff of Capitol Hyundai Keep it up Thanks
Shoutout to Eric Wong who helped get me into a new Hyundai Sonata SE lease, a car that I absolutely love. He was very knowledgeable and easy to talk to during the whole process, and it made finding a car a great experience. Best of all I was able to find an awesome car at a great price. When you're shopping for a car, it helps a lot when you work with a kind and professional salesperson. Eric was hands down the best car salesperson I have ever worked with, and I would highly recommend going to him if you're interested in buying a new Hyundai.
Ruben Negrete made looking for a car so much fun!! 100% coming back to get my Hyundai from him(:
My wife's Elantra had a left rear flat tire. She initially drove it to Capitol Hyundai (CH) to see if they could fix the flat. The greeter (Jerry I think; very friendly person) said he would put air in the tire as he did not see any nails or other visible factors that might be causing the flat. My wife then went home. The next morning we immediately noticed a very flat (same) tire on her Elantra. She called our roadside service company and they came and changed out the tire. We brought the flat tire to CH and was immediately received by Jonathan M. He too didn't see any visible nails or objects but stated we could leave the car and he assured us he would do his best to get the car back to us the same day or early the next day. We left the car and about 30 minutes later he calls me and said after conducting some tests they (technicians) determined that there was a very small piece of metal lodged deep in the tire, causing it to leak. Because it was late in the day, Jonathan said the car was ready for pick up and he would wait a few minutes until we picked up the car. He also knew we were down one car and he assured us the car would be ready. Once we retrieved our car, he greeted us with that same warm smile and explained in detail what the trouble was and what they did about it. More importantly (and past experience), mechanics and dealerships usually talk to you like you already know what the problem is and it is implied that you understand what "they" are talking about. My wife and I did not feel that way at all because he broke it down in layman's terms. As a customer, this is all we could ask for. A very pleasant experience whenever we go to CH. Thanks team!
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