Eric and Tommy were great to work with. Love our Tucson!! Easy going and no pressure.
So far so good! Brought the car in for its first service today. I was greeted by Jerry who is so personable and friendly. Then our service advisor, Jonathan helped us. We had a very positive purchase experience and now superior service as well. We have not this at any other dealer in the area. And the best part is that we get a car wash! I honestly thought that a car wash was a thing of the past.
Thank you Eric Wong of Capitol Hyundai, for a great car buying experience. You were unassuming, no hassle, knowledgable easygoing demeanor made car buying efficient and a pleasure. Even Better, we were in and out within a very short amount of time, on a car buying holiday weekend NO LESS!
If you need a car, either new or ued, Dale Esters is the man you need to speak with to become educated, well informed, and able to make a great decision. He was absolutely wonderful to work with and if I can refer him to anyone and have them be as pleased as I was in meeting with him that would be terrific. Dale Esters, a great person.
I purchased a used Hyundai Santa Fe from Capitol Hyundai. Jeff Bergman helped me out and I had such a great experience with him. I told him what I was looking for and he started off by showing me the base models. Jeff never tried to upsell is on anything. He was very concerned with making sure I got exactly what I was looking for. The purchasing process was very quick - I think we were there for 2 hours tops. The price was great, I didn't feel like I needed to negotiate with them. I'm very happy with the deal I got. Jeff followed up with me a few days later to make sure I was still happy with my purchase - which I am :). He even personally followed up to make sure I got the auto butler (something that helps the paint last longer) appointment set up at no additional cost. I'm very happy with my overall experience at Capitol Hyundai and would definitely recommend Jeff to anyone looking for a new or used Hyundai.
I was thinking about downsizing my vehicle for several months and finally narrowed down to wanting lower payments and a more fuel efficient car. I settled on the Hyundai Ioniq. Originally, I was thinking used and signed up to receive offers online. After about 1-2 months, I settled on just leasing the vehicle brand new. I checked out different dealerships. Although I live in the Peninsula, I made the trek to South San Jose just to work with Eric Wong. He was very helpful, friendly, he understood my needs, was upfront on pricing, and was never at all pushy. He's the first car sales person to communicate with me via text. As a busy manager, sometimes the easiest way to get a hold of me is through text. We stayed in communication for a solid 1-2 months before I finally visited and pulled the trigger. What set this dealership and Eric apart was their commitment to customer service. I naturally went to Hyundai Serramonte because of their proximity to my home, those guys weren't the least bit inclined to help me and wanted to charge DOUBLE for the same car. Other dealerships, had no respect for my time when we had appointments. In the end, the guy who was always upfront, honest with price, and friendly...I went back to. For most people, buying a car is scary because of the typical sleazy sales guy pitch and the fact that most dealerships will price gouge you (as with Serramonte). I didn't get a single air of arrogance, salesy, pushy vibe from anyone. Eric also walked me through all of the features of the car and how to adjust the settings before I left. It was definitely a pleasure doing business with these guys and can't wait to recommend some friends and family to Eric and Capitol Hyundai.
I was looking for a very specific vehicle for over a year and Capitol Hyundai was finally able to find exactly what I wanted. After that, the buying process was very easy. Tommy Tran handled the process in a very efficient manner. He answered all my questions and checked in with me the next day to make sure I was satisfied. This is the third vehicle I have purchased from Capitol and I've never had a bad experience.
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